Frequently Asked Questions
Everything you need to know about shopping at Muse 2
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please visit our Returns Portal to start your request and receive a prepaid shipping label.
Which payment methods do you accept?
Muse 2 accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
Are your products sustainably sourced?
Quality and ethics are at our core. We partner with manufacturers who adhere to strict environmental standards and fair labor practices to ensure high-quality, responsible products.
Can I modify or cancel my order after it's placed?
Because we process orders quickly, you have a 60-minute window after placement to request a cancellation or change. Please contact our support team immediately for assistance.